How many of you are witness to that overnight success story on social media? An ad pops…
Learning
The recent TikTok situation has taught business owners a crucial lesson: building your entire audience on borrowed…
Are you a coach, consultant, or service provider feeling overwhelmed by managing your growing business? If you’re…
As a small business owner, you’re probably familiar with the feeling: despite steady revenue, your profits aren’t…
You walk into a store immediately overwhelmed by the number of options for what to buy. Information…
The art of the pivot is something that we most often take for granted. You know, when…
Let’s talk about the ball. In sports, the ball is a metaphor for a problem. The ball…
If you’ve ever tried to buy anything online, you know that it can be a stressful experience….
We all want to belong to the things and spaces we take up and believe in. I’m…
We need to know our customer service SLAs. They should be written into all of our processes….